Privacy policy

 Privacy & Policy 

 

This Privacy Policy (hereinafter referred to as "Policy") outlines the manner in which Pole Pole Food (referred to as "Pole Pole Food," "we," "us," or "our") and Sqaby Technologies (referred to as "Sqaby Technologies," "you," or "your") collect, use, disclose, and protect the personal information of users who access and use the food delivery app developed by Sqaby Technologies for Pole Pole Food (the "App"). By using the App, you agree to the practices outlined in this Policy.

 

1. Information We Collect

 

1.1. Personal Information: We may collect personal information, including but not limited to your name, contact information, email address, delivery address, and payment details when you register an account or place orders through the App.

 

1.2. Usage Information: We may collect information about how you use the App, including your interactions with the app's features, preferences, and settings.

 

1.3. Device Information: We may collect information about the device you use to access the App, including device type, operating system, device identifiers, and IP address.

 

2. Use of Information

 

2.1. We use the collected information to provide you with the services offered through the App, including processing your orders, facilitating payments, and delivering food.

 

2.2. We may use the information to personalize your experience, improve the App's functionality, and provide relevant recommendations.

 

2.3. Your contact information may be used to send you notifications, updates, and promotional offers related to the App, subject to your preferences.

 

3. Sharing of Information

 

3.1. We may share your personal information with Restaurant Partners to fulfill your orders and provide delivery services.

 

3.2. We may share your information with third-party service providers that assist us in payment processing, data analysis, customer support, and other operational tasks.

 

3.3. We may share aggregated and anonymized data for analytical purposes, marketing, and improving the App's services.

 

4. Data Security

 

4.1. We take reasonable measures to protect the personal information you provide through the App from unauthorized access, disclosure, alteration, or destruction.

 

4.2. Despite our efforts, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure. You acknowledge the risks associated with transmitting data online.

 

5. Cookies and Tracking Technologies

 

5.1. We may use cookies and similar tracking technologies to collect information about your interactions with the App and to provide a personalised experience.

 

6. Children's Privacy

 

6.1. The App is not intended for use by individuals under the age of 18yrs. We do not knowingly collect personal information from individuals under 18 yrs.

 

7. Changes to Privacy Policy

 

7.1. We may update this Privacy Policy from time to time. Changes will be effective upon posting the revised Policy on the App. Continued use of the App after changes signifies your consent to the updated Policy.

 

8. Contact Information

 

8.1. If you have any questions, concerns, or requests related to this Privacy Policy or the handling of your personal information, you can contact us at [email protected]

 

By using the Pole Pole Food delivery app, you acknowledge that you have read, understood, and agreed to the entire Privacy Policy outlined above. If you have any concerns or questions about this Policy, please contact Pole Pole Food and Sqaby Technologies before using the App. Your use of the App signifies your acceptance of this Privacy Policy and your commitment to adhere to its provisions.

 

9. Accessing and Updating Your Information

 

9.1. You have the right to access, correct, update, and delete your personal information stored by the App. You can do this by accessing your account settings within the App or by contacting our customer support.

 

10. Third-Party Links and Services

 

10.1. The App may contain links to third-party websites or services. This Privacy Policy does not apply to such external sites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party websites or services you visit.

 

11. International Users

 

11.1. If you are accessing the App from outside the [Country] region, please be aware that your information may be transferred to, stored, and processed in [Country] or other countries where our servers or service providers are located. By using the App, you consent to the transfer of your information to these locations.

 

12. Consent

 

12.1. By using the Pole Pole Food delivery app, you consent to the collection, use, disclosure, and processing of your information as described in this Privacy Policy.

 

13. Data Retention

 

13.1. We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

 

14. European Economic Area (EEA) Residents

 

14.1. If you are a resident of the EEA, you have certain rights under the General Data Protection Regulation (GDPR) regarding your personal information. For more information about your rights and how to exercise them, please refer to our separate GDPR Privacy Notice.

 

15. Language

 

15.1. The official language of this Privacy Policy is English. Translations of this Privacy Policy are provided for convenience, and in the event of a discrepancy, the English version shall prevail.

 

16. Effective Date

 

16.1. This Privacy Policy is effective as of [Effective Date] and applies to all users of the Pole Pole Food delivery app from that date onwards.

 

By continuing to use the Pole Pole Food delivery app, you acknowledge that you have read, understood, and agreed to the complete Privacy Policy provided. If you have any concerns or queries about this Privacy Policy, please contact Pole Pole Food and Sqaby Technologies before using the App. Your use of the App signifies your acceptance of this Privacy Policy and your commitment to adhere to its provisions.

 

17. Publisher Information

 

17.1. The Pole Pole Food delivery app is published by Sqaby Technologies, a registered entity, with its primary address at [Address]. The app is made available through the Apple App Store under the Apple Developer Account owned by Sqaby Technologies.

 

17.2. The Apple Developer Account associated with the publication of the app is owned by Saurabh Sharma, who is authorised to represent Sqaby Technologies in all matters related to the app's publication, updates, and maintenance on the Apple App Store.